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Recalled Product

Item detail and remedy information

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Recall: LocknCharge Technologies Charging Stations

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On 2016-01-27, the Consumer Product Safety Commission (CPSC) published a recall regarding LocknCharge Technologies Charging Stations due to a potential Electrocution hazard. This product sold new beginning in February 2015 for about $600.

About 600 units are involved in this Importer charging stations recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Batteries & Chargers (Universal) category in 2016. Since 2005, there have been approximately 20 similar recalls, involving about 700,000 product units.

Check My Charging stations  |   See Other Recalled Batteries & Chargers (Universal)

LocknCharge Technologies Charging Stations
Image of Recalled LNC iQ10 charging station in open position 369503
Image of Recalled LNC iQ10 charging station in closed position 339119
Image of Recalled Batch code location 062537
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: lockncharge.com
Phone: 888-943-6803

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

A defective USB charging hub can cause an electrical shock to the consumer when the charging station is connected to the electrical supply.

How can I tell if I own this product?

This recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers. The charging stations are metal cubes about 16 inches tall x about 16 inches wide x about 12 inches long and have two doors on the front. The cube has white sides with black doors and either a black or white top cover. The LocknCharge logo is on the sides of the cube. The charging stations came with a blue basket and a green basket with dividers that hold the devices to be charged. The baskets have a white handle with the LocknCharge logo on each side. The charging stations have two USB charging hubs under the top cover. Recalled charging stations have charging hubs with no batch code or that have batch codes that begin with 14L, 15B or 15C. The batch code is on the bottom of the charging hub under a silver data label.

These items were sold new+ at Distributors to schools, government agencies and other users from February 2015 to May 2015 for about $600.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.

LocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.

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Incidents & Injuries Reported as of Recall Date

LocknCharge has received one report of a woman in Australia receiving an electrical shock from a charging station.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Charging stations?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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