Recall: Maax Spas Hot Tubs and Swim Spas
On 2018-03-13, the Consumer Product Safety Commission (CPSC) published a recall regarding Maax Spas Hot Tubs and Swim Spas due to a potential Fire hazard. This product sold new beginning in January 2012 for about $4000 to $30000.
About 600 units are involved in this hot tub recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Swimming Pool & Hot Tub / Spa category in 2018.
Since 2005, there have been approximately 10 similar recalls,
involving about 2 million product units.
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What is the problem?
The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard.
How can I tell if I own this product?
This recall involves MAAX Spas hot tubs and swim spas containing a Delta UV generator. The generator is used to sanitize the water and plumbing inside the hot tub or swim spa. The generator's model number is EA-4H-5. The model numbers for the hot tubs and swim spas are: 461; 470; 471; 472; 480; 481; 482; 780; 781; 5200; 5300; 5400; 5600; 7000; 7500; 8000; 8500; 9000; DT6; ENV; ES; ESX; GRD; LT6; MON; MT6; NUG; PRS; RB4; RL4; RS1; RS2; XB4; XL4; XSD; XSL; XSP; and XSR. The model name is the first 3 or 4 digits of the hot tub or swim spa serial number, and is engraved into a silver plate on the lower right or lower left corner of the front side of the hot tub or swim spa.
These items were sold new+ at Independent hot tub and swim spa retailers nationwide, from January 2012 through July 2015. Hot tubs were sold for about $4,000 to $15,000. Swim spas were sold for about $16,000 to $30,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas' dealer for a free repair.
MAAX Spas at 800-413-2704 from 9 a.m. to 4 p.m., Arizona local time, Monday through Friday, email at firstname.lastname@example.org or online at www.maaxspas.com or www.deltaUVrepair.com for more information.
Incidents & Injuries Reported as of Recall Date
Maax Spas has received six reports of generators in the affected hot tubs and swim spas igniting and causing damage to the generators and surrounding hot tub or swim spa components. There have been no reports of injuries.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Hot Tub?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.