Recall: Maytag and Samsung Brand Front Loading Washing Machines
On 2007-03-21, the Consumer Product Safety Commission (CPSC) published a recall regarding Maytag and Samsung Brand Front Loading Washing Machines due to a potential fire & burn hazard. This product sold new beginning in April 2005 for about $1000.00 to $1200.00.
About 300,000 units are involved in this Samsung washer recall. Instance(s) of fires have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Washing Machines category in 2007. See other recalled Washing Machines.
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What is the problem?
Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers.
Instance(s) of fires have been reported.
How can I tell if I own this product?
The recall involves certain Maytag and Samsung brand front-load washers. The Maytag washers have model numbers beginning with MAH9700 or MAH8700. The Samsung model number WF306BHW or a model number beginning with WF316. Not all serial numbers are subject to the recall. The model and serial numbers are located on a tag at the bottom of the door opening. Maytag models with a serial number ending in the last two letters identified below are subject to the recall:
These items were sold new+ at Major department and appliance stores nationwide from April 2005 through August 2006 for between $1,000 and $1,200.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately contact the firm for information on how to receive a free repair. Consumers should not return the washing machine to the retailer where it was purchased.
For more information, consumers can call Maytag toll-free at (800)868-5109 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Maytag's Web site at www.washerrecall.com - Samsung customers can call (800)515-7902 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Samsung's Web site at www.Samsung.com/washerrecall
Incidents & Injuries
Maytag has received five reports of incidents involving ignition in the circuit board. Samsung has received one report of an incident involving ignition in the circuit board. No injuries, fires or property damage outside the washing machine have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
Own a Different Washer?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.