Recall: Milestone AV Technologies Sanus Simplicity SLF5 Flat Screen Television Wall Mounts
On 2014-10-16, the Consumer Product Safety Commission (CPSC) published a recall regarding Milestone AV Technologies Sanus Simplicity SLF5 Flat Screen Television Wall Mounts due to a potential impact hazard. This product sold new beginning in July 2013 for about $125.
About 200,000 units are involved in this Milestone AV Technologies tv mount recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 6th recall of products in the Televisions & TV Mounts category in 2014.
Since 2005, there have been approximately 10 similar recalls,
involving about 1 million product units.
Company Contact Information:
Phone: (877) 277-3707
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What is the problem?
The nut securing the television to the main arm assembly can loosen causing the attached television to become detached from the arm assembly, posing an impact hazard.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
This recall involves the Sanus Simplicity model SLF5. The wall mounts are black and made of metal. They are about 30 inches long and 18 inches tall. The center bar of the mount can extend out to about 13 inches. The mounts fit most 37 inch to 80 inch, flat-panel televisions up to125 lbs. The words Sanus Simplicity are located on the top left corner of the box the product is sold in and on the instructions manual. The words are not found directly on the product. The model numbers can be found on the product label sticker located on the metal wall plate, under the plastic cover that covers the top horizontal bar.
These items were sold new+ at Costco from July 2013 to September 2014 for about $125.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
The company is contacting consumers and providing a free repair kit.¬† Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns.
Milestone toll-free at (877) 277-3707 from 8:00 a.m. to 9:00 p.m. CT Monday through Friday and 10:30 a.m. to 7:00 p.m. CT Saturday and Sunday or online at www.milestone.com and click on Recall Information at the lower right corner for more information.
Incidents & Injuries Reported as of Recall Date
Milestone has received two reports of the television becoming detached from the arm assembly.¬† One injury to a shoulder has been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.