Recall: NY Thermal (NTI) Trinity Tft and Slant/Fin CHS Residential and Commercial Boilers
On 2018-05-15, the Consumer Product Safety Commission (CPSC) published a recall regarding NY Thermal (NTI) Trinity Tft and Slant/Fin CHS Residential and Commercial Boilers due to a potential Carbon Monoxide Hazard hazard. This product sold new beginning in October 2011 for about $5000 to $14000.
Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Boilers category in 2018.
Since 2005, there have been approximately 20 similar recalls,
involving about 100,000 product units.
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What is the problem?
The grommet seal can reduce in size over time and dislodge during use and allow the boiler to emit carbon monoxide, posing a CO poisoning hazard.
How can I tell if I own this product?
This recall involves NY Thermal (NTI) manufactured gas boilers sold under the Trinity Tft and Slant/Fin CHS brand names used for residential and commercial use. The Trinity Tft models have the name "NTI" printed on the front and were sold in metallic-grey. The Trinity Tft60 through Tft250 model boilers measure 33 inches tall by 20 inches wide. The Trinity Tft300 through Tft399 model boilers measure 36 inches tall and 25 inches wide.
The Slant/Fin CHS models have the name "Slant/Fin" and "CHS" printed across the front bottom and were sold in white. The Slant/Fin CHS-85 through CHS-250 model boilers measure 33 inches tall by 20 inches wide. The Slant/Fin CHS-300 through CHS-399 model boilers measure 36 inches tall and 25 inches wide.
The model and UPC numbers are printed on the nameplate located on the right side of the boiler. The following model and UPC numbers are included in this recall:
|Slant/Fin CHS||CHS-155||Not available|
|Slant/Fin CHS||CHS-300||Not available|
|Slant/Fin CHS||CHS-340||Not available|
These items were sold new+ at NTI professional wholesalers, heating and plumbing contractors and home appliance wholesalers nationwide from October 2011 through January 2018 for between $5,000 and $14,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers with recalled boilers should immediately contact the installer or distributor of the boiler to schedule a free repair. Consumers who continue use of the boilers while awaiting repair, should have a working carbon monoxide alarm outside of sleeping areas and on every level of the home.
NY Thermal at 800-688-2575 from 7 a.m. to 4 p.m. ET Monday through Friday or online at www.NTIboiler.com and click on "Urgent Recall Advisory" at the top of the page for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received three reports of the grommet seal deteriorating or becoming dislodged and the boiler leaking condensation and carbon monoxide. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.