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Home > Recalled Products > Computers & Electronics > AC Power & Batteries (Universal) > Power Supplies & Adapters > Ningbo Litesun Electric With Home Depot Outlet Converters

Recall: Ningbo Litesun Electric With Home Depot Outlet Converters

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On 2017-10-10, the Consumer Product Safety Commission (CPSC) published a recall regarding Ningbo Litesun Electric With Home Depot Outlet Converters due to a potential shock and fire hazard. This product sold new beginning in February 2017 for about $5.

About 40,000 units are involved in this Home Depot Product Authority converter recall. Learn more and find out what to do if you own this product below.

This was the 3rd recall of products in the Power Supplies & Adapters category in 2017. Since 2005, there have been approximately 10 similar recalls, involving about 7 million product units.

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Ningbo Litesun Electric With Home Depot Outlet Converters
Image of Recalled Commercial electric 15-Amp triplex outlet converter 554945
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: homedepot.com
Phone: 877-527-0313

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The outlet converters front outlet prongs are not configured correctly, resulting in reverse polarity when plugs inserted, posing shock and fire hazards.

How can I tell if I own this product?

Please click here to see recall details.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled outlet converters and contact Home Depot for a full refund.

Home Depot toll-free at 877-527-0313 from 8 a.m. to 7 p.m. ET Monday through Friday and 9 a.m. to 6 p.m. ET Saturday or online at www.homedepot.com and click on "Product Recalls" located under customer service for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received one report of a consumer who was shocked while using an outlet converter.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Converter?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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