What is the problem?
When performing a switch from one gas to another during a dive, the dive computer's display will lock up and not return to the main dive screen that displays dive times. This can cause divers to enter decompression unknowingly or the diver could ascend prematurely, resulting in decompression sickness.
How can I tell if I own this product?
The recall involves Oceanic-brand ATOM 2.0 dive computers with serial numbers 1 through 2,079 (Revisions 2E, 3A, and 3B) and AERIS-brand EPIC dive computers with serial numbers 1 through 712 (Revision 1A), which can be accessed and viewed on the computer's display. Also, the serial number and date of manufacture are printed on the bottom of the unit (Oceanic ATOM 2.0 from August 23 to November 23, 2006, and AERIS EPIC from October 18 to November 14, 2006). This recall does not include any other Oceanic or AERIS brand dive computers.
Information on where these items sold new+: Authorized Oceanic dealers sold ATOM 2.0 dive computers nationwide from August 2006 through February 2007. Authorized AERIS dealers sold EPIC dive computers nationwide from October 2006 through February 2007. Both computers sold for between $670 and $950.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the recalled dive computers and take them to an authorized Oceanic or AERIS dealer to get a free software upgrade.
Contact Pelagic toll-free at (888)854-4960 between 8 a.m. and 5 p.m. PT Monday through Friday, send an email to service@oceanicusa.com, or write to: Pelagic Pressure Systems, 2002 Davis Street, San Leandro, CA 94577. Information is also posted on the Oceanic and AERIS Web sites (www.OceanicWorldwide.com and www.diveaeris.com).
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Phone: (888)854-4960
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.
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