Recall: Octane Fitness XT-One Elliptical Cross Trainers
On 2018-03-29, the Consumer Product Safety Commission (CPSC) published a recall regarding Octane Fitness XT-One Elliptical Cross Trainers due to a potential Fall hazard. This product sold new beginning in August 2015 for about $8000 to $10500.
About 600 units are involved in this cross trainers recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Shoes, Sandals & Boots category in 2018.
Since 2005, there have been approximately 10 similar recalls,
involving about 800,000 product units.
Company Contact Information:
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What is the problem?
The incline lead screw can shear off, causing the foot pedals to drop unexpectedly, resulting in a fall hazard to the user.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
This recall involves the Octane Fitness XT- One elliptical cross trainer. "Octane Fitness" is printed on the rear of the keypad and the side of the cross trainer. The cross trainers measure 33 inches by 99 inches. These standing elliptical cross trainers were sold in various shades of gray, green and orange. The machines have steel tubing with plastic shrouds and a 10 inch glass capacitive touch screen or a large LED display with integrated capacitive buttons. Only cross trainers with model numbers XT5700 are included in the recall. The model name XTOne is printed on the incline support column.
These items were sold new+ at Specialty fitness stores, distributors and direct sales to commercial clubs and gyms nationwide from August 2015 through November 2017 for between about $8,000 and $10,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Gym and Fitness Center operators should immediately stop using these recalled cross trainers and contact Octane Fitness LLC for repair instructions. The firm is contacting all known purchasers of the recalled cross trainers directly.
Octane Fitness toll-free at 888-975-1376 from 7:30 a.m. to 6 p.m. CT, email at email@example.com, or online at www.octanefitness.com and click on Safety Notices for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received seven reports of the foot pedal dropping unexpectedly, including one report of a scrape to the knee or leg area.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.