feedback
facebook page
Follow Me on Pinterest
twitter page
google plus page
rss feed

Recalled Product

Item detail and remedy information

Search Recalls or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Home > Recalled Products > Motors (Sport & Utility Vehicles) > Personal Transport > Human Transporters > Off-Board Chargers For Segway Personal Transporters (PT)

Recall: Off-Board Chargers For Segway Personal Transporters (PT)

email
email

On 2017-05-05, the Consumer Product Safety Commission (CPSC) published a recall regarding Off-Board Chargers For Segway Personal Transporters (PT) due to a potential shock hazard. This product sold new beginning in January 2015 for about $920.

Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Human Transporters category in 2017.

Check My Personal Transporter  |   See Other Recalled Human Transporters

Off-Board Chargers For Segway Personal Transporters (PT)
Image of Recalled Segway PT Off-Board Charger 131015
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: segway.com
Phone: 866-473-4929

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.

How can I tell if I own this product?

This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.

These items were sold new+ at Authorized Segway dealers and distributors and directly from Segway Inc. from January 2015 through April 2017 for about $920.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.

Segway toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.segway.com and click on Off-Board Charger Recall for more information.

Advertisement

Incidents & Injuries Reported as of Recall Date

None reported

Back to Top


+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

Advertisement

Own a Different Personal Transporter?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

Latest Safety Recalls

Select image for details, including additional styles.

 

Advertisement

Comments

Do you have comments or questions about this recall? Share them here.

Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

comments powered by Disqus
Back to Top

Similar Products Recalled Recently:

See All Similar Recalls
2017-07-24
Self-balancing scooters/hoverboards
2006-09-14
Segway Personal Transporter (PT) [also known as the Segway Human Transporter (HT)]
2003-09-26
Segway Human Transporter (HT)
2003-09-26
Segway Human Transporter (HT)
2003-09-26
Segway Human Transporter (HT)


Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

Search Recalled Products or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Latest Product Recalls
Consumers
Register Products
Check for Recalls
Find Resources
Brands & Retailers
Connect to Customers

Consignment Sales
Check Inventory
Install Recall Finder
Take Safety Pledge

Home Inspectors
Check Appliances
Developers
APIs & Feeds
Recall Search for Web
Recall Search for Mobile
Facebook Apps

Researchers
Product Recall Statistics
About
Company
Contact
Press
Blog

Social
Facebook
Twitter