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Recalled Product

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Recall: Ondal AC2000 Television Mounting System

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On 2012-07-18, the Consumer Product Safety Commission (CPSC) published a recall regarding Ondal AC2000 Television Mounting System due to a potential impact hazard. This product sold new beginning in January 2005 for about $2100.

About 200 units are involved in this Ondal Medical Systems television mounting system recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Medical TVs and Monitors category in 2012.

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Ondal AC2000 Television Mounting System
Image of Recalled Television Mounting System 250880
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: us.trumpf.com
Phone: (888) 474-9359

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The arm joints on the television mounting system do not have a washer at the top joint which can result in excessive wear of the stop pins on the arm. This can allow the arm system and items connected to the arm to fall and injure the user or bystanders.

How can I tell if I own this product?

The mounting systems were sold for use in hospital Intensive Care Units. The units are off-white and have multiple joints between the ceiling mount and the TV mount at the end of the arm system.

These items were sold new+ at TRUMPF Medical Systems Inc. nationwide From January 2005 through December 2011 for about $2,100.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Secure the unit to prevent movement and contact TRUMPF Medical Systems for information on receiving a repair kit that includes the missing washers.

For additional information, contact TRUMPF Medical Systems Inc. toll-free at (888)474-9359 between 8 a.m. and 5 p.m. ET Monday through Friday, or email Lindsey.ronnenberg@us.trumpf.com

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Incidents & Injuries Reported as of Recall Date

The firm received one report of a mounting system falling while being positioned. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Television Mounting System?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.