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Home > Recalled Products > Home & Garden > Temperature & Humidity Control > Space Heaters > Optimus Portable Infrared Radiant Quartz Electric Space Heaters

Recall: Optimus Portable Infrared Radiant Quartz Electric Space Heaters

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On 2013-05-15, the Consumer Product Safety Commission (CPSC) published a recall regarding Optimus Portable Infrared Radiant Quartz Electric Space Heaters due to a potential fire hazard. This product sold new beginning in October 2011 for about $25 to $30.

About 400,000 units are involved in this Optimus space heater recall. Learn more and find out what to do if you own this product below.

This was the 3rd recall of products in the Space Heaters category in 2013. Since 2005, there have been approximately 30 similar recalls, involving about 6 million product units.

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Optimus Portable Infrared Radiant Quartz Electric Space Heaters
Image of Recalled Optimus heater H-5210 970406
Image of Recalled Optimus heater H-5211 142099
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.optimusent.com
Phone: (888) 672-5832

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What is the problem?

The heater design can fail to prevent ignition of nearby combustible materials that come in contact with the unit, posing a fire hazard to the consumer.

How can I tell if I own this product?

This recall involves two models of Optimus Infrared Quartz Radiant heaters with model numbers H-5210, produced in 2011 and H-5211, produced in 2012. The model number and the year of production appear on a label on the back of the heater. The recalled heaters are white and are approximately 12-inches wide by 13-inches tall by 6-inches deep. "Optimus" is printed on the top left of the heater. The control knob is located on the top right side of the heater.

These items were sold new+ at Best Buy Market Place, Family Dollar, Heartland, Northern Tool,  Rite Aid and other stores nationwide and online at Amazon.com, ebay.com and Walmart.com from October 2011 through December 2012 for between $25 and $30.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled heaters and contact Optimus to request a free replacement heater. Consumers have the option of a comparable ceramic heater or new model quartz radiant heater, model H-5510, which will be available after August 2013.

Optimus Enterprise Inc. toll-free at (888)672-5832 from 10 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m. PT Monday through Friday, or online at www.optimusent.com and click on "recall" for more information. Consumers can also email the firm at return.optimus@gmail.com.

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Incidents & Injuries Reported as of Recall Date

None reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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