Recall: Ortho Type and Ultra Support Mattresses and Mattresses With Foundations
On 2013-01-23, the Consumer Product Safety Commission (CPSC) published a recall regarding Ortho Type and Ultra Support Mattresses and Mattresses With Foundations due to a potential fire hazard. This product sold new beginning in August 2011 for about $80 to $175.
About 1,000 units are involved in this The Mattress Cloud mattress recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Beds & Mattresses category in 2013.
Since 2005, there have been approximately 30 similar recalls,
involving about 700,000 product units.
Company Contact Information:
Phone: (855) 622-4233
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What is the problem?
The mattresses fail to meet the mandatory federal open flame standard for mattresses, posing a fire hazard to consumers.
How can I tell if I own this product?
This recall involves Mattress Cloud new and renovated (rebuilt) twin, full, queen and king mattresses sets. The mattresses were sold in a variety of colors and fabrics. "Ultra Support" and "Ortho Type" are printed on iron-on labels on the mattresses.
Recalled mattresses have a white federal tag with "Manufactured By: The Mattress Cloud, 769 Chauncey, Brooklyn, NY 11207." The recall involves all Mattress Cloud mattresses manufactured prior to January 25, 2012. Some mattress tags have no date printed on them. These mattresses are included in the recall. Mattress tags with a date of manufacture on or after January 25, 2012 are not included in the recall.
These items were sold new+ at Mattress and furniture stores in N.J., N.Y. and Pa. from August 2011 through January 2012 for between $80 and $175.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately contact The Mattress Cloud to receive a free replacement mattress and to arrange for the firm to pick up the recalled mattresses.
The Mattress Cloud Inc.; toll-free at (855)622-4233, from 8 a.m. to 4 p.m. ET Monday through Friday or email the firm at email@example.com
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.