What is the problem?
A short circuit can occur in the lamp's wiring, posing a shock hazard to consumers.
How can I tell if I own this product?
The Overarching Floor Lamp is 77 inches tall with a 19-inch diameter base and a curving arm that extends the lamp about 5 feet from the base. The arm and base are made of polished nickel. It was sold with a linen shade in the colors natural, white or charcoal. The lamp has a three-way on/off switch. Lamps with the following SKU numbers are being recalled: 4041158, 4041216, 4282125 and 4308169. SKU numbers of the recalled lamps appear only on the back of the packaging in the lower right-hand corner and not on the lamps. Lamps with SKU numbers located on the socket assembly are not being recalled.
NOTE: On July 19, 2012, the CPSC edited this announcement to include additional identifying information about the products included in the recall.
Please Note: Although the CPSC release is dated 07/10/2012, this recall was not announced by the CPSC until 07/19/2012.
These items were sold new+ at West Elm retail stores nationwide, West Elm catalogs and westelm.com from March 2011 through November 2011 for about $250.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the lamp and return it to West Elm for a full store credit.
For additional information, contact West Elm toll-free at (855)236-1941 between 7 a.m. and midnight ET seven days a week, or visit the firm's website at www.westelm.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.westelm.com
Company Phone: (855) 236-1941
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.