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Home > Recalled Products > Sports, Outdoors & Fitness > Sports - Team & Individual > Scuba Diving/Water Activity Equipment > PTX Performance Products Self-balancing Scooters/hoverboards

Recall: PTX Performance Products Self-balancing Scooters/hoverboards

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On 2016-07-06, the Consumer Product Safety Commission (CPSC) published a recall regarding PTX Performance Products Self-balancing Scooters/hoverboards due to a potential Fire Hazard hazard. This product sold new beginning in December 2015 for about $500.

About 5,000 units are involved in this scooter recall. Learn more and find out what to do if you own this product below.

This was the 4th recall of products in the Scuba Diving/Water Activity Equipment category in 2016. Since 2005, there have been approximately 60 similar recalls, involving about 500,000 product units.

Check My Scooter  |   See Other Recalled Scuba Diving/Water Activity Equipment

PTX Performance Products Self-balancing Scooters/hoverboards
Image of Recalled Airwalk brand hoverboard 613627
Image of Recalled Airwalk brand hoverboard 625401
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: 844-837-7346

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

How can I tell if I own this product?

This recall involves Airwalk brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Airwalk brand hoverboards were sold in black or white colors. The AIRWALK logo is printed on the front right foot pad.

These items were sold new+ at The Sports Authority, MC Sports stores nationwide and online at Academy.com and DICKS.com from December 2015 through May 2016 for about $500.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using these recalled products and contact PTX to exchange their hoverboard for a free UL-certified replacement.

PTX Performance Products toll-free at 844-837-7346 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at http://ptxperformance.com and click on Recall for more information.

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Incidents & Injuries Reported as of Recall Date

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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