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Home > Recalled Products > Hardware, Tools & Building Supply > Heating & Cooling > Room Heaters & Air Conditioners > Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)

Recall: Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)

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On 2016-02-17, the Consumer Product Safety Commission (CPSC) published a recall regarding Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC) due to a potential burn and fire hazard. This product sold new beginning in January 2007 for about $700 to $1000.

About 5,000 units are involved in this Goodman packaged terminal air conditioner recall. Instance(s) of property damage have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Room Heaters & Air Conditioners category in 2016. Since 2005, there have been approximately 10 similar recalls, involving about 1 million product units.

Check My Packaged Terminal Air Conditioner  |   See Other Recalled Room Heaters & Air Conditioners

Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)
Image of Recalled PTAC unit 145328
Image of Recalled RAC unit 174055
Image of Recalled Model and serial numbers can be found by lifting the unit's front cover. 181631
Image of Recalled power cord 505303
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: amana-ptac.com
Phone: 800-366-0339

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What is the problem?

The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards.

Instance(s) of property damage have been reported.

How can I tell if I own this product?

This recall involves Amana, Century, Comfort-Aire, Goodman and York International-branded Packaged Terminal Air Conditioners and Heat Pumps (PTAC), and Amana-branded Room Air Conditioners (RAC). The units are rated 230/208 volt, 3.5 kW and are most often installed through the walls of hotels, motels, apartment buildings and commercial spaces to provide room climate control. The RAC units are installed through the walls or windows of the same types of properties. The recalled units are beige and have serial numbers ranging from 0701009633 through 0804272329. The brand name is located on the unit's front cover. The serial number is located on the label found by lifting the front cover of PTAC units or the grille of RAC units. Additionally, any PTAC and RAC units that have a beige power cord labeled with a four-digit date code in the MMYY format and ending in 06 or 07, or ranging from 0108 through 1808 are included in this recall.

These items were sold new+ at Goodman and heating and cooling equipment dealers nationwide from January 2007 through June 2008 for between $700 and $1,000.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using and unplug the air conditioning and heating units and call the number listed for your brand or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install. Recalled RAC units do not have a control board.

For Amana, Goodman and York International-branded units call 800-366-0339 from 8 a.m. to 5 p.m. CT Monday through Friday. For Comfort-Aire and Century-branded units call toll-free at 877-442-4482 from 8 a.m. to 5 p.m. ET Monday through Friday. For all products, go to www.amana-ptac.com and click on Recall Info at the bottom right corner of the page for more information. 

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Incidents & Injuries Reported as of Recall Date

Goodman has received approximately 10 reports of PTACs catching on fire, including four involving property damage.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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