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Home > Recalled Products > Hardware, Tools & Building Supply > Heating & Cooling > Room Heaters & Air Conditioners > Packaged Terminal Air Conditioners (PTAC) and Heat Pumps (PTHP)

Recall: Packaged Terminal Air Conditioners (PTAC) and Heat Pumps (PTHP)

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On 2015-12-22, the Consumer Product Safety Commission (CPSC) published a recall regarding Packaged Terminal Air Conditioners (PTAC) and Heat Pumps (PTHP) due to a potential fire hazard. This product sold new beginning in January 2002 for about $425 to $675.

About 300,000 units are involved in this Carrier packaged terminal air conditioner recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.

This is the 3rd recall of products in the Room Heaters & Air Conditioners category in 2015. Since 2005, there have been approximately 10 similar recalls, involving about 1 million product units.

Check My Packaged Terminal Air Conditioner  |   See Other Recalled Room Heaters & Air Conditioners

Packaged Terminal Air Conditioners (PTAC) and Heat Pumps (PTHP)
Image of Recalled Carrier PTAC/ PTHP unit 969538
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: carrier.com
Phone: 800-761-8492

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The power cord plug can overheat, posing a fire hazard to consumers.

Instance(s) of injuries have been reported.

How can I tell if I own this product?

This recall involves Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP) sold under the Bryant, Carrier and Fast brand names. Recalled units include those with original power cords and those that received a supplemental power cord as part of the 2007 recall. The recalled units have capacities of 7,000; 9,000; 12,000 and 15,000 BTUs and plug into 208/230 volt, 20 amp outlets. The following brands and eight models are being recalled:

  • Carrier models 52CE, 52CQ, 52PE and 52PQ;
  • Bryant models 840 and 841; and
  • Fast models 840 and 841
Model and serial numbers are located on the ratings/data plate on the right front of the unit, underneath the removable front panel. A complete list of the serial numbers involved in this recall is available by calling Carrier or at www.carrier.com.

These items were sold new+ at HVAC dealers and factory-direct sales from January 2002 through December 2009 for between $425 and $675.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should stop using and unplug the recalled units, and contact Carrier to receive a free replacement cord.

Carrier at 800-761-8492 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at www.carrier.com and click on Important Product Safety Recall for more information.

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Incidents & Injuries Reported as of Recall Date

Carrier has received reports of approximately 47 incidents of overheating. Two of the reported incidents involved hotel fires. One of the reported fires involved a consumer suffering burns and smoke inhalation. The other incidents involved scorched or melted cord heads or wall outlets with no injuries reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Packaged Terminal Air Conditioner?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Similar Products Recalled Recently:

See All Similar Recalls
2017-02-23
Carrier Expands Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP)
2016-12-16
Portable Air Conditioners
2016-02-17
Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)
2015-11-03
GE Zoneline Air Conditioners and Heating Units
2015-10-22
United States Stove Company Pellet Heater/Stove


Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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