facebook page
Follow Me on Pinterest
twitter page
google plus page
rss feed

Recalled Product

Item detail and remedy information

Search Recalls or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Home > Recalled Products > Hardware, Tools & Building Supply > Heating & Cooling > Room Heaters & Air Conditioners > Packaged Terminal Air Conditioners/Heat Pumps (PTACs)

Recall: Packaged Terminal Air Conditioners/Heat Pumps (PTACs)


On 2018-03-01, the Consumer Product Safety Commission (CPSC) published a recall regarding Packaged Terminal Air Conditioners/Heat Pumps (PTACs) due to a potential burn and fire hazard. This product sold new beginning in January 2010 for about $700 to $1400.

About 500,000 units are involved in this Goodman packaged terminal air conditioner recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Room Heaters & Air Conditioners category in 2018. Since 2005, there have been approximately 20 similar recalls, involving about 2 million product units.

Check My Packaged Terminal Air Conditioner  |   See Other Recalled Room Heaters & Air Conditioners

Packaged Terminal Air Conditioners/Heat Pumps (PTACs)
Image of Recalled Goodman 782024
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: 888-803-0512

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The outdoor fan motors can overheat, posing burn and fire hazards.

How can I tell if I own this product?

Please click here to see recall details.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should contact Goodman for a free repair kit and installation by an authorized technician. Commercial owners are being contacted directly and will be provided with free repair kits.

Goodman toll-free at 888-803-0512 from 7 a.m. to 6 p.m. CT Monday through Friday or online at and click on "Recall Information" for more information.


Incidents & Injuries Reported as of Recall Date

Goodman has received nine reports of PTACs catching on fire, including one report of smoke inhalation with medical attention.

Back to Top

+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Packaged Terminal Air Conditioner?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

Latest Safety Recalls

Select image for details, including additional styles.




Do you have comments or questions about this recall? Share them here.

Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

comments powered by Disqus
Back to Top

Similar Products Recalled Recently:

See All Similar Recalls
Eheat Envi High-efficiency Electric Panel Heaters
Heat Pumps
Carrier Expands Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP)
Portable Air Conditioners
Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)

Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

Search Recalled Products or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Latest Product Recalls
Register Products
Check for Recalls
Find Resources
Brands & Retailers
Connect to Customers

Consignment Sales
Check Inventory
Install Recall Finder
Take Safety Pledge

Home Inspectors
Check Appliances
APIs & Feeds
Recall Search for Web
Recall Search for Mobile
Facebook Apps

Product Recall Statistics