Recall: Packaged Terminal Air Conditioners/Heat Pumps (PTACs)
On 2018-03-01, the Consumer Product Safety Commission (CPSC) published a recall regarding Packaged Terminal Air Conditioners/Heat Pumps (PTACs) due to a potential burn and fire hazard. This product sold new beginning in January 2010 for about $700 to $1400.
About 500,000 units are involved in this Goodman packaged terminal air conditioner recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Room Heaters & Air Conditioners category in 2018.
Since 2005, there have been approximately 20 similar recalls,
involving about 2 million product units.
Company Contact Information:
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
The outdoor fan motors can overheat, posing burn and fire hazards.
How can I tell if I own this product?
Please click here to see recall details.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact Goodman for a free repair kit and installation by an authorized technician. Commercial owners are being contacted directly and will be provided with free repair kits.
Goodman toll-free at 888-803-0512 from 7 a.m. to 6 p.m. CT Monday through Friday or online at https://www.amana-ptac.com/ and click on "Recall Information" for more information.
Incidents & Injuries Reported as of Recall Date
Goodman has received nine reports of PTACs catching on fire, including one report of smoke inhalation with medical attention.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Packaged Terminal Air Conditioner?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
Select image for details, including additional styles.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.