What is the problem?
When the liquid-filled ice cream scoop is exposed to warm water, the cap and seal at the end of the scoop handle can fly off with substantial force, posing an impact injury hazard to nearby consumers.
Instance(s) of injuries, property damage have been reported.
How can I tell if I own this product?
The dippers are metallic gray aluminum with a plastic dome-shaped cap on the base of the handle. "Pampered Chef" is imprinted in the cap. The ice cream dippers measure around seven inches in length. A non-toxic liquid is sealed inside the handle of the product which conducts the heat of your hand to more easily scoop hard ice cream.
These items were sold new+ at Pampered Chef consultants and online at www.pamperedchef.com from July 2010 through September 2010 for about $15.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled ice cream dippers and contact The Pampered Chef for instructions on obtaining a replacement or refund. Consumers can also contact their Pampered Chef consultant for replacement and refund information.
For additional information, contact The Pampered Chef toll-free at (877)917-2433 between 7 a.m. and 11 p.m. CT Monday through Friday and between 8:30 a.m. and 4:30 p.m. CT on Saturday or visit the firm's website at http://www.pamperedchef.com/recall/cust info collection.jsp. Consumers can also e-mail The Pampered Chef at productalert@pamperedchef.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.pamperedchef.com
Company Phone: (877) 917-2433
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 10 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.
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