Recall: Perfect power recliner chairs
On 2016-11-23, the Consumer Product Safety Commission (CPSC) published a recall regarding Perfect power recliner chairs due to a potential Fall hazard. This product sold new beginning in 0 for about $3000 to $3500.
About 1,000 units are involved in this Human Touch LLC, of Calif. recliner chairs recall. Learn more and find out what to do if you own this product below.
This was the 10th recall of products in the Chairs, Stools & Benches category in 2016.
Since 2005, there have been approximately 60 similar recalls,
involving about 2 million product units.
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What is the problem?
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
How can I tell if I own this product?
This recall involves Human Touch's Perfect Chair, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measure about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.
These items were sold new+ at Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at firstname.lastname@example.org or online at www.humantouch.com and click on Support and then on Recall for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Recliner Chairs?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.