Recall: Polaris ACE 325 recreational off-highway vehicles (ROVs)
On 2017-10-17, the Consumer Product Safety Commission (CPSC) published a recall regarding Polaris ACE 325 recreational off-highway vehicles (ROVs) due to a potential fire and burn hazard. This product sold new beginning in December 2014 for about $7500.
About 6,000 units are involved in this Polaris recreational off-highway vehicle recall. Learn more and find out what to do if you own this product below.
This was the 11th recall of products in the Hunting & Utility Vehicles, incld ROV category in 2017.
Since 2005, there have been approximately 80 similar recalls,
involving about 1,000,000 product units.
Company Contact Information:
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What is the problem?
The exhaust header pipe can crack and release hot exhaust gases into the engine compartment, posing fire and burn hazards.
How can I tell if I own this product?
his recall involves all model year 2014 through 2016 Polaris ACE 325 recreational off-highway vehicles (ROVs). The recalled ROVs have a single seat and were sold in white, green and red. For model year 2014 and 2015 ATVs, "Polaris" is printed on the front grill and "Ace" is printed on the rear panel. For model year 2016 ATVs, "Polaris" is printed on the front grill and "Polaris Ace" is printed on the rear panel. The VIN is printed on the right front frame of the vehicles.
These items were sold new+ at Polaris dealers nationwide from December 2014 through July 2017 for about $7,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled ROVs and contact Polaris to schedule a free repair. Polaris is contacting all known purchasers directly.
Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" for more information. In addition, check your vehicle identification number (VIN) on the Product Safety Recalls page to see if your vehicle is included in any recalls.
Incidents & Injuries Reported as of Recall Date
Polaris has received six reports of cracked exhaust pipes, including two reports of seat damage due to melting. No fires or injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Recreational Off-Highway Vehicle?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.