Recall: Polaris General Side-by-side Recreational Off-highway Vehicles (ROVs)
On 2017-10-30, the Consumer Product Safety Commission (CPSC) published a recall regarding Polaris General Side-by-side Recreational Off-highway Vehicles (ROVs) due to a potential loss of control and crash hazard. This product sold new beginning in December 2015 for about $16000 to $21000.
About 20,000 units are involved in this Polaris recreational off-highway vehicle recall. Learn more and find out what to do if you own this product below.
This was the 13th recall of products in the Hunting & Utility Vehicles, incld ROV category in 2017.
Since 2005, there have been approximately 80 similar recalls,
involving about 1,000,000 product units.
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What is the problem?
The steering wheel shaft can shift and detach while in use, resulting in a loss of control and crash hazard.
How can I tell if I own this product?
This recall involves model year 2016 and 2017 Polaris General 2- and 4-seat side-by-side recreational off-highway vehicles. The vehicles were sold in black, blue, camouflage, orange, red, silver and white and have a cargo box on the back. "Polaris" is printed on the front grill, "GENERAL" is printed on the rear panel and "1000" is printed on the front panel. The VIN is printed on the left rear vehicle frame below the cargo box.
These items were sold new+ at Polaris dealers nationwide from December 2015 through September 2015 for between $16,000 and $21,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled ROVs and contact Polaris to schedule a free repair. Polaris is contacting all known purchasers directly.
Incidents & Injuries Reported as of Recall Date
Polaris has received five reports of the steering shaft separating and one report of a broken hand injury.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Recreational Off-Highway Vehicle?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.