Recall: Porta Residential Elevators with Electro Mechanical Door Locks (EMDLs)
On 2016-08-03, the Consumer Product Safety Commission (CPSC) published a recall regarding Porta Residential Elevators with Electro Mechanical Door Locks (EMDLs) due to a potential serious fall hazard. This product sold new beginning in January 2005 for about $20000 to $40000.
About 60,000 units are involved in this (s)Porta door lock recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Door Locks category in 2016.
Company Contact Information:
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What is the problem?
The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.
How can I tell if I own this product?
This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.
These items were sold new+ at Elevator manufacturers nationwide from January 2005 through December 2011 for between $20,000 and $40,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.
Consumers should contact their elevator service company. Consumers can also contact Porta Inc. toll-free at 844-719-9037 from 8 a.m. to 1 p.m. CT Monday through Thursday or online at www.emiporta.com and click on "Important Product Safety Notice" for more information. Consumers also can email the firm at firstname.lastname@example.org.
Incidents & Injuries Reported as of Recall Date
The firm has received two reports of lock failure. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.