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Recalled Product

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Recall: Portable Mini Heaters

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On 2019-04-17, the Consumer Product Safety Commission (CPSC) published a recall regarding Portable Mini Heaters due to a potential Fire and Burn hazard. This product sold new beginning in October 2018 for about $35 to $45.

About 20,000 units are involved in this Heat Hero heater recall. Instance(s) of fires, property damage have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Room Heaters & Air Conditioners category in 2019. Since 2005, there have been approximately 20 similar recalls, involving about 2 million product units.

Check My Heater  |   See Other Recalled Room Heaters & Air Conditioners

Portable Mini Heaters
Image of Recalled Heat Hero portable mini heater - side view 591290
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: shop.buyheathero.com
Phone: 877-479-9172

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What is the problem?

The heater can overheat, smoke and catch fire, posing fire and burn hazards.

Instance(s) of fires, property damage have been reported.

How can I tell if I own this product?

This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.

These items were sold new+ Online at Shop.buyheathero.com from October 2018 through March 2019 for between $35 and $45.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly

Heat Hero toll-free at 877-479-9172 from 8:30 a.m. to 4:30 p.m. PT Monday through Friday or online at https://shop.buyheathero.com and click on "Recall Information" at the bottom of the page for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, two resulting in property damage. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Heater?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Similar Products Recalled Recently:

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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