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Recalled Product

Item detail and remedy information

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Recall: Power Adapter

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On 2017-02-01, the Consumer Product Safety Commission (CPSC) published a recall regarding Power Adapter due to a potential Electricshock hazard. This product sold new beginning in November 2016 for about $50.

About 100,000 units are involved in this Barnes & Noble, Inc., of New York power adapter recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Power Supplies & Adapters category in 2017. Since 2005, there have been approximately 10 similar recalls, involving about 7 million product units.

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Power Adapter
Image of Recalled Power Adapter 118435
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.barnesandnoble.com
Phone: 877-886-5025

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What is the problem?

The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electric shock hazard.

How can I tell if I own this product?

This recall involves the black power adapter sold with the NOOK Tablet 7". The adapter bears markings: model number TPA-95A050100UU, manufacture date 201610. The NOOK Tablet 7" model number BNTV450 is located on the back of the NOOK.

These items were sold new+ at Barnes & Noble stores and online at www.barnesandnoble.com from November 2016 to January 2017 for about $50.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled power adapters and register online for a free replacement adapter along with a Barnes & Noble $5 gift card. Once registered, consumers will be able to print a pre-paid UPS label to return the recalled adapters to Barnes & Noble. Consumers will receive replacement adapters in the mail. Until a replacement adapter is received, consumers are advised to charge their NOOK Tablet 7" through their computer using a USB cable.

Barnes & Noble toll-free at 877-886-5025 from 8 a.m. to 11 p.m. ET, Monday through Friday, or 9 a.m. to 11 p.m. ET on Saturday and Sunday, or online at www.barnesandnoble.com and click on "Product Recalls" listed at the bottom of the page.

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Incidents & Injuries Reported as of Recall Date

Barnes & Noble has received four reports of the power adapter breaking or pulling apart exposing the metal prongs. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Power Adapter ?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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