Recall: Pre-lit Artificial Christmas Trees
On 2013-02-28, the Consumer Product Safety Commission (CPSC) published a recall regarding Pre-lit Artificial Christmas Trees due to a potential burn and shock hazard. This product sold new beginning in July 2012 for about $1250 to $3550.
About 700 units are involved in this Balsam Hill christmas tree recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Holiday Lights & Decor, n.e.c. category in 2013.
Since 2005, there have been approximately 30 similar recalls,
involving about 4 million product units.
Company Contact Information:
Phone: (877) 694-2752
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What is the problem?
The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.
How can I tell if I own this product?
The artificial Christmas trees are pre-lit with both multi-color and clear lights that are operated by a remote control. Some larger trees have two remote control receiver boxes attached to the tree. The Christmas trees are green and stand between 7 ½ and 15 feet tall. Trees with the following model numbers are included in this recall. The model number is located on the tree's packaging. Date code H1203 is printed on a white label on the back of the remote control box attached to the tree.
|Model Number||Tree Name||Lighting Type|
|6528502 103913 0112||12' Vermont White Spruce||Color+Clear|
|6528502 130645 0112||15' California Baby Redwood||Color+Clear|
|6528502 134152 0112||9' Colorado Mountain Spruce||Color+Clear|
|6528502 134394 0112||12' Colorado Mountain Spruce||Color+Clear|
|6528502 216632 0112||7.5' Aspen Estate Fir||Color+Clear|
|6528502 248622 0112||9' BH Fraser Fir||Color+Clear|
|6528502 296214 0112||12' California Baby Redwood||Color+Clear|
|6528502 307403 0112||12' BH Fraser Fir||Color+Clear|
|6528502 363842 0112||9' Vermont White Spruce Narrow||Color+Clear|
|6528502 364143 0112||10' Vermont White Spruce||Color+Clear|
|6528502 364453 0112||11' Vermont White Spruce||Color+Clear|
|6528502 364762 0112||10' BH Fraser Fir||Color+Clear|
These items were sold new+ Online at www.balsamhill.com from July 2012 through December 2012 for between $1,250 and $3,550.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly.
Balsam Hill; toll free at (877)694-2752 from 10 a.m. to 6 p.m. ET Monday through Friday, or visit www.balsamhill.com and click on Recall for more information.
Incidents & Injuries Reported as of Recall Date
Balsam Hill has received 10 reports of the Christmas tree's remote control receiver box overheating and melting. No injuries were reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Christmas Tree?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.