Recall: Propane (LP) Gas
On 2017-12-28, the Consumer Product Safety Commission (CPSC) published a recall regarding Propane (LP) Gas due to a potential hazard. This product sold new beginning in April 2015.
About 46 million units are involved in this Western Gas Partners LP propane gas recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Cylinders, Tanks and Fuel category in 2017.
Since 2005, there have been approximately 10 similar recalls,
involving about 194 million product units.
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What is the problem?
The recalled propane may not contain sufficient levels of odorant to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards.
How can I tell if I own this product?
This recall involves under-odorized propane (LP) gas delivered to consumers' storage tanks or sold at retail locations in portable cylinders (for use in recreational vehicles, barbeques, stoves and other appliances). Propane tanks that have been inspected for the level of odorant or have been refilled after November 2017 are not affected.
Information on where these items sold new+: Distributed in Colorado, Montana, Nebraska, South Dakota and Wyoming, delivered by various companies and sold by various retailers from April 2015 through October 2017.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact their supplier or Western Gas to determine whether their propane is affected and arrange for a free inspection. If the inspection confirms the propane contains insufficient levels of odorant, Western Gas will promptly arrange for additional odorization or replacement of the under-odorized propane. Consumers who have purchased a portable cylinder should contact the retailer or the Western Gas hotline to determine whether their propane may be affected and if so, return the cylinder to the retailer for a replacement. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or their gas supplier from a neighbor's phone. Do not light a match, turn on a light or switch on anything electrical.
Western Gas toll-free at 833-444-1451 from 9 a.m. to 5 p.m. MT Monday through Friday, email at email@example.com or online at www.propaneawareness.com.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.