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Recalled Product

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Recall: Q-Series Temperature and Humidity Sensors

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On 2013-01-22, the Consumer Product Safety Commission (CPSC) published a recall regarding Q-Series Temperature and Humidity Sensors due to a potential fire hazard. This product sold new beginning in June 2007 for about $200 to $400.

About 60,000 units are involved in this Siemens sensor recall. Instance(s) of fires, property damage have been reported. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Thermostats/Thermometers/Sensors category in 2013.

Check My Sensor  |   See Other Recalled Thermostats/Thermometers/Sensors

Q-Series Temperature and Humidity Sensors
Image of Recalled Siemens Sensor - Biege Blank No Logo 541625
Image of Recalled Siemens Sensor - Beige Display Screen 651019
Image of Recalled Siemens Sensor - White Display Screen, Staefa/Talon label 760796
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: w3.usa.siemens.com
Phone: (800) 516-9964

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The sensors can overheat, posing a fire hazard.

Instance(s) of fires, property damage have been reported.

How can I tell if I own this product?

This recall involves wall-mounted Q-series sensors that control heat, air conditioning and humidity inside commercial buildings, hospitals and schools. The sensors come in three designs: a blank cover, a cover with a digital display screen or a cover with a digital display screen and door. The sensors are either white or beige and have a Siemens, Talon, Staefa Control System, Staefa Control System/Talon logo or no logo. The recalled model numbers begin with QAA and QFA, and one with SB1. They are:

QAA 2060, QAA 2063, QAA 2072, QAA 2073
QFA 2000, QFA 2001, QFA 2060, QFA 2071, QFA2072, QFA 3000, QFA 3001, QFA 3060, QFA 3071, and SB1-0834

The model number is located on the sensor's circuit board inside the unit.

These items were sold new+ at Siemens sales offices, partners, resellers and installers from June 2007 through August 2012 for between $200 and $400.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should look to see if their sensors are currently operating on an AC power source and, if they are, consumers should immediately have the recalled sensors converted to a DC power source. Consumers should contact Siemens to schedule the installation of a free replacement sensor. Siemens is directly contacting owners of the recalled sensors.

Siemens at (800)516-9964 from 7 a.m. to 5:30 p.m. CT Monday through Friday, or online at http://w3.usa.siemens.com/buildingtechnologies go to Product Safety Recall.

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Incidents & Injuries Reported as of Recall Date

Four incidents of overheating and fires have been reported to Siemens. Two of the fires were in schools and two in hospitals. Minor damage was reported. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.