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Home > Recalled Products > Home & Garden > Fireplaces > Fireplaces > Quadra Fire Explorer III wood stoves

Recall: Quadra Fire Explorer III wood stoves

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On 2016-10-26, the Consumer Product Safety Commission (CPSC) published a recall regarding Quadra Fire Explorer III wood stoves due to a potential Injury Hazard hazard. This product sold new beginning in February 2015 for about $3000.

About 700 units are involved in this Hearth & Home Technologies of Lakeville, Minn. wood stoves recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.

This was the 2nd recall of products in the Fireplaces category in 2016. Since 2005, there have been approximately 20 similar recalls, involving about 900,000 product units.

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Quadra Fire Explorer III wood stoves
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Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.hearthnhome.com
Phone: 800-883-6690

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What is the problem?

When the top load lid of the stove is being used, the handle can become disengaged from the locked position, allowing the lid to unexpectedly slam shut on the consumer's fingers.

Instance(s) of injuries have been reported.

How can I tell if I own this product?

This recall involves Quadra Fire wood burning stoves, model Explorer III, with serial number range 00706300001-00706300941. The model name and serial numbers are found on the rating plate on the back of the stove. The Explorer III is a cast iron wood stove with a top loading lid feature and comes in black, mahogany, dark blue and frost colors.

These items were sold new+ at Fireside Hearth & Home stores and Hearth & Home Technologies independent dealers from February 2015 through August 2016 for about $3,000

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using wood stove and contact Hearth & Home Technologies for a free repair kit. The firm's dealers are contacting all known purchasers.

Hearth & Home Technologies at 800-883-6690 from 8 a.m. to 8 p.m. CT Monday through Friday or online at www.hearthnhome.com and click on "Notices" for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received five reports of incidents, including two reports involving minor injuries when fingers got caught in the lid.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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