Recall: Quadra-Fire Mt. Vernon E2 Pellet Stoves and inserts
On 2015-07-09, the Consumer Product Safety Commission (CPSC) published a recall regarding Quadra-Fire Mt. Vernon E2 Pellet Stoves and inserts due to a potential laceration hazard. This product sold new beginning in February 2014 for about $4000.
About 2,000 units are involved in this Hearth & Home Technologies of Lakeville stove recall. Learn more and find out what to do if you own this product below.
This is the 2nd recall of products in the Fireplaces category in 2015.
Since 2005, there have been approximately 20 similar recalls,
involving about 900,000 product units.
Company Contact Information:
Phone: (800) 883-6690
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What is the problem?
Fuel can back up, creating unstable combustion and a pressure build up inside the firebox and glass can break, posing a laceration hazard.
How can I tell if I own this product?
This recall involves Quadra-Fire Mt. Vernon E2 pellet stoves and inserts. The cast iron pellet stove is about 32 inches high, 28 inches wide, 29 inches deep and has a matte black, sienna bronze, porcelain mahogany or porcelain black finish. The inserts are about 34 inches wide in front by 24 inches high by 15 inches deep. The viewing area is 21 inches by 14 inches and has a matte black, sienna bronze or porcelain mahogany finish. The following recalled model numbers are printed on the unit rating plate, which is located near the controls and in the instruction manual.
These items were sold new+ at Stove stores from February 2014 through January 2015 for about $4,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the unit, turn the small blue dial on the stove or insert to the -4 position and follow the daily maintenance requirements in the owner's manual. They should contact the retailer where the unit was purchased to arrange for free installation of an enhanced control board. The firm's dealers are contacting known purchasers.
Hearth & Home Technologies at (800) 883-6690 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.hearthnhome.com and click on "Notices" for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received eight reports of glass breaking. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Stove?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.