Recall: Quantum Realspace PRO 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest
On 2009-10-16, the Consumer Product Safety Commission (CPSC) published a recall regarding Quantum Realspace PRO 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest due to a potential fall hazard. This product sold new beginning in May 2006 for about $300 to $350.
About 200,000 units are involved in this Raynor Marketing LTD mesh chair recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Desks & Chairs category in 2009.
Since 2005, there have been approximately 10 similar recalls,
involving about 4 million product units.
Company Contact Information:
Phone: (866) 244-8180
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What is the problem?
The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
This recall involves the Quantum Realspace PRO 9000 Series Mid-Back Multifunction Mesh Chair SKU # 510830 and the Quantum Realspace PRO 9000 Series Mesh Chair with Headrest SKU # 690690. The Realspace PRO Mesh Guest Chair is not involved in this recall.
These items were sold new+ Exclusively at Office Depot stores nationwide and on the Web at www.OfficeDepot.com from May 2006 through August 2009. The mid-back chairs sold for about $300 and the chair with headrest for about $350.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.
For additional information and to receive a free repair kit, contact Raynor toll free at (866) 244-8180 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.Quantumchair.com/recall
Incidents & Injuries Reported as of Recall Date
Raynor has received reports of 33 seatback detachments and 14 injuries involving bumps and bruises.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Mesh Chair?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.