Recall: Quantum ski and snowboard helmets
On 2017-09-07, the Consumer Product Safety Commission (CPSC) published a recall regarding Quantum ski and snowboard helmets due to a potential head injury hazard. This product sold new beginning in October 2016 for about $300.
About 7,000 units are involved in this Smith Sport Optics snowboard recall. Learn more and find out what to do if you own this product below.
This was the 3rd recall of products in the Skiing/Snowboarding category in 2017.
Since 2005, there have been approximately 20 similar recalls,
involving about 300,000 product units.
Company Contact Information:
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
The buckle on the helmet can disengage, posing a risk of head injury.
How can I tell if I own this product?
This recall involves all 2016 and 2017 Smith Quantum ski and snowboard helmets. They were sold in in sizes S, M, L and XL in matte black/charcoal, matte white/charcoal, matte Fire (red) /charcoal, matte Klein Blue (blue), matte olive green, matte Reactor (bright green) /black and matte Thunder gray (gray) color combinations. Smith Quantum is printed on a label inside the helmet along with the manufacturing dates.
These items were sold new+ at Specialty ski and snowboard shops and by major retailers such as REI, online at Backcountry.com, Smithoptics.com, and other online retailers, from October 2016 through July 2017 for about $300.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled helmets and contact Smith for instructions on returning the helmet, free of cost, to Smith for a free repair.
Smith toll-free at 833-459-0417 from 8 a.m. to 5 p.m. MT Monday through Friday, email email@example.com or online at www.smithoptics.com and click on the recall link at the bottom center of the page for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Snowboard?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
Select image for details, including additional styles.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.