What is the problem?
The battery can overheat and explode while recharging, posing a burn and fire hazard to consumers.
How can I tell if I own this product?
Only batteries used with the RCA portable DVD players with model number DRC600N are being recalled. The DRC600N model DVD player with the battery attached is about 7-inches wide, 5-inches deep, and 2-inches high. The cabinet housing is plastic, except for a metal skin on the top of the player. The metal skin is silver colored, and the rest of the DVD player is tan or dark gray. The logo RCA LiFE, along with the words DVD VIDEO are printed on the top of the DVD Player. The battery attaches to the bottom of the DVD player.
These items were sold new+ at Electronic and department stores nationwide from September 2002 through July 2003 for between $340 and $490.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using and stop recharging the battery immediately and contact Thomson Inc. for a free replacement battery. The portable DVD player is not being recalled, and consumers can continue to use it without the battery until they receive a replacement battery. The player can be used with the AC Power Adapter by simply unplugging the battery from the unit and plugging the AC Power Adapter into the 9-volt jack on the unit.
Contact Thomson Inc. at (866) 670-4844 anytime. Consumers also can contact the company by mail at Thomson Inc., RCA Portable DVD Battery Recall, P.O. Box 1976, Indianapolis, IN 46206-1976. Please do not send products or batteries to this address.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Phone: (866) 670-4844
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.