What is the problem?
The radiator can come loose from the wall, and fall on people near it.
Instance(s) of deaths, injuries have been reported.
How can I tell if I own this product?
The recalled radiators are used to heat a home and are mounted vertically to the wall. The recall involves the Radson Vertical 20 and 21, Radson Kos V21, and Radson Faro V21.
These items were sold new+ at Plumbing and heating supply companies from October 2007 through January 2008 for between $300 and $700.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should avoid standing or sitting near the recalled radiators and contact their plumbing or heating supplier or Rettig for a free replacement suspension system.
For additional information, contact Rettig at (866) 963-1477 between 8 a.m. and 4 p.m. ET Monday through Friday, or visit the firm's Web site www.radson-replacementaction.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.