Recall: Real Flame Pourable Gel Fuel Bottles
On 2011-09-28, the Consumer Product Safety Commission (CPSC) published a recall regarding Real Flame Pourable Gel Fuel Bottles due to a potential fire and burn hazard. This product sold new beginning in January 2009 for about $10 to $13.
About 100,000 units are involved in this realflame.com pourable gel fuel recall. Learn more and find out what to do if you own this product below.
This was the 7th recall of products in the Gel Fuel category in 2011.
Since 2005, there have been approximately 10 similar recalls,
involving about 5 million product units.
Company Contact Information:
Phone: (866) 918-8766
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What is the problem?
The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.
How can I tell if I own this product?
This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the container has a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited. The following products are affected by this recall:
|29.98 ounce with Citronella||2165||752-370021658|
Note: Additional brands of pourable fuel have been recalled.
These items were sold new+ at Target.com, Meijer.com, JCPenney.com, Sears.com, Amazon.com and Realflame.com from January 2009 through August 2011 for between $10 and $13.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.
For additional information, contact Real Flame toll-free at (866)918-8766 between 8 a.m. and 5 p.m. ET Monday through Friday, visit the firm's website at www.realflamerecall.com or write to the firm at Real Flame, 7800 Northwestern Ave., Racine, Wis. 53406
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Pourable Gel Fuel?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.