Recall: Realspace PRO 3000 Series Desk Chairs
On 2011-08-18, the Consumer Product Safety Commission (CPSC) published a recall regarding Realspace PRO 3000 Series Desk Chairs due to a potential pinch hazard. This product sold new beginning in May 2009 for about $170.
About 30,000 units are involved in this Office Depot desk chair recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Desks & Chairs category in 2011.
Since 2005, there have been approximately 10 similar recalls,
involving about 4 million product units.
Company Contact Information:
Phone: (855) 259-5093
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
A consumer's finger can get caught in an opening in the chair's tilt mechanism, posing a pinch hazard to consumers.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
This recall involves all Realspace PRO 3000 Series Custom Fit desk chairs. The mid-back fabric chairs were sold in black and have SKU number 996-190. The date of manufacture, P.O. number and "Made in China" are printed on labels located on the underside of the seat bottom. Affected chairs have a manufacture date between March 2009 and May 2011, listed in Year/Month/Date format (e.g. date code 20100812 represents August 12, 2010).
This item was also recalled in Canada. Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1393
These items were sold new+ at Office Depot retail stores nationwide and online at www.OfficeDepot.com from May 2009 through June 2011 for about $170.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the chairs and contact Office Depot's recall hotline to receive a free repair kit with a cover for the tilt mechanism. Consumers should write down the P.O. number found on the underside of the chair for reference when contacting Office Depot.
For additional information, contact Office Depot toll-free at (855) 259-5093 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.officedepot.com/customerservice/errata.do
Incidents & Injuries Reported as of Recall Date
Office Depot has received one report of a consumer who was injured when his finger was pinched by the chair's tilt mechanism.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Desk Chair?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
Select image for details, including additional styles.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.