Updated Recall: Rechargeable Lithium-poly Batteries for EMS, E+ Electric Bikes
On 2012-05-19, the Consumer Product Safety Commission (CPSC) published an updated recall regarding Rechargeable Lithium-poly Batteries for EMS, E+ Electric Bikes due to a potential fire and burn hazard. This product sold new beginning in October 2009 for about $900 to $2675. It was originally recalled on 2011-10-21.
Learn more and find out what to do if you own this product below.
Since 2005, there have been approximately 160 similar recalls,
involving about 3 million product units.
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What is the problem?
The battery can overheat and catch fire.
How can I tell if I own this product?
The recalled product is a black lithium-poly 37 volt, 10Ah battery used in electric bicycles and propulsion systems. The battery is 8.75 inches x 5.75 inches x 3.25 inches. "E+" appears on a label on the side of the battery. Recalled batteries have "EMS# 11819-101" at the top right of the label with a serial number between 10001 and 10200. The batteries were sold on their own and as part of the E+ Flex Kits. The kits are complete propulsion systems.
These items were sold new+ at Bike shops nationwide and the company's website, from October 2009 through November 2010. Batteries sold for between $900 and $1,000 and the E+ Flex Kits were sold for between $2,325 and $2,675.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the battery packs. Dispose of the battery packs according to federal, state and/or local regulations.
The firm is out of business and a remedy is no longer available.
UPDATE 05/18/2012: The CPSC updated the remedy and company contact information.
Incidents & Injuries Reported as of Recall Date
The company is aware of three reports of the battery catching fire. One incident resulted in a consumer receiving minor burns.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.