What is the problem?
The motors in these units can overheat, posing a fire hazard.
Instance(s) of fires, major property damage have been reported.
How can I tell if I own this product?
Heat Recovery Ventilators are designed to exchange air between the inside and outside of a home in order to provide fresh air. The recall covers units made from 1991 through 2001.
These items were sold new+ at Heating, plumbing and building supply distributors nationwide from January 1991 through December 2001 for between $700 and $2,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately turn off and unplug their ventilators, and contact Venmar to receive instructions on how to participate in the recall. Venmar will provide a free safety device that will shut off the ventilator if the motor overheats.
For more information, contact Venmar Ventilation toll-free at (866) 441-4645 between 9 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's Web site at www.venmar.ca
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Phone: (866)441-4645
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.
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