What is the problem?
The thermal protector in these units can fail, posing a potential fire hazard to consumers.
How can I tell if I own this product?
This recall involves heat recovery ventilators made between October 2006 and August 2007.
These items were sold new+ at Heating, ventilating and air conditioning wholesale distributors, dealers and contractors, and building supply stores nationwide from October 2006 through December 2007 for between $700 and $2,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately turn off and unplug their ventilators. Consumers should contact Venmar Ventilation to schedule an inspection and repair.
For additional information, contact Venmar Ventilation toll-free at (866) 441-4645 between 9 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's Web site at www.venmar.ca
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.
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