What is the problem?
The outer cover of the immersion heater can crack and expose the heating element to water, posing a shock hazard to consumers.
How can I tell if I own this product?
This recall involves the Ritchie Immersion Heaters with model numbers 17863 (120v/250w), 17939 (240v/250w or 240v/325w), and 17940 (240v/325w). The immersion heater is designed to be submerged in a cattle trough to keep the water from freezing. The model number along with 'SWI' is printed on one side of the heating element and a sticker reading 'Ritchie Specialty Products' is found on the other side.
These items were sold new+ at Ritchie distributors nationwide from February 2007 through March 2009 for about $60 to $70.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled immersion heater and return it to the place of purchase for a free replacement heater.
For additional information, contact Ritchie Industries at (800) 747-0222 between 8 a.m. and 4 p.m. CT, Monday through Friday, visit the firms' Web sites at www.springfield-wire.com or www.ritchiefount.com, or contact the dealer from which the heater was purchased.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.