What is the problem?
The battery case can overheat while charging, posing a fire hazard.
Instance(s) of injuries, property damage have been reported.
How can I tell if I own this product?
This recall includes the Rocketfish Model RF-KL12 Mobile Battery Case. The battery case is made of black lightweight, soft-touch rubberized material designed to hold the phone securely, and comes with a built-in battery. The model number "RF-KL12" appears on the front of the product's packaging, on the packaging barcode, and in white print on the curved inner surface of the product.
This item was also recalled in Canada. Once published, Health Canada's press release will be available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1439
These items were sold new+ at Best Buy stores nationwide, Future Shop and Best Buy stores in Canada, and online from about April 2010 through about September 2011 for between $10 and $60.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the product and contact Best Buy for instructions on returning the product and receiving a Best Buy gift card for $70 or $105 in Canada.
For additional information, consumers should contact Best Buy toll-free at (800)917-5737 between 8 a.m. and 8 p.m. ET any day, or visit the firm's websites at www.bestbuy.com (US) or www.bestbuy.ca or www.futureshop.ca (Canada).
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.bestbuy.com
Company Phone: (800) 917-5737
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 10 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.
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