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Recalled Product

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Recall: Roman shades

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On 2015-11-24, the Consumer Product Safety Commission (CPSC) published a recall regarding Roman shades due to a potential strangulation hazard. This product sold new beginning in December 2009 for about $675 to $8000.

About 200 units are involved in this Lutron Electronics roman shades recall. Learn more and find out what to do if you own this product below.

This is the 3rd recall of products in the Blinds, Shades & Cords category in 2015. Since 2005, there have been approximately 50 similar recalls, involving about 29 million product units.

Check My Roman Shades  |   See Other Recalled Blinds, Shades & Cords

Roman shades
Image of Recalled Strangulations can occur between the exposed  639161
Image of Recalled Label location. Consumers should contact Lutron Electronics if the label cannot be located. 494157
Image of Example of recalled hobble-style Roman shade (front) 399194
Image of Example of recalled hobble-style Roman shade (back) 550753
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: lutron.com
Phone: 844-478-2033

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

Strangulations can occur when a child places his/her neck between the exposed ribbon (hobble tape) and the fabric on the backside of the shade or when a child pulls the tape out and wraps it around his/her neck.

How can I tell if I own this product?

This recall involves hobbled-style, motorized or manual, custom-made Roman shades. They were made out of fabric mounted on a metal frame, manufactured between December 17, 2009 and July 23, 2015. Each shade has two to six vertical mesh lift bands that are 8 inches wide, secured by lift band clamps at the bottom of the shade, and a 1-inch wide vertical hobble tape running the length of the shade. Lutron Electronics Inc. and the manufacture date appear on a white label on the shade tube at the top of the shade; which can be located when the shade is fully extended. Consumers should contact Lutron Electronics if the label cannot be located.

These items were sold new+ at 54 Electric (formerly, Pfeiffer Electric), Bekins, Burgin Drapery Workroom, Don Fillers & Associates (DFA), Rosenburg Power Window Treatments and other residential window shading dealers from December 2009 through July 2015 for between $675 and $8,000.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled Roman shades and contact Lutron Electronics for a full refund or a free replacement shade.

Lutron Electronics toll-free at 844-478-2033 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.lutron.com and click on Important Safety Notice.

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Incidents & Injuries Reported as of Recall Date

None reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Roman Shades?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Similar Products Recalled Recently:

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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