Recall: Royal Prestige 9-Ply Thermal Wall Cookware, Pots and Pans
On 2013-01-17, the Consumer Product Safety Commission (CPSC) published a recall regarding Royal Prestige 9-Ply Thermal Wall Cookware, Pots and Pans due to a potential burn and fire hazard. This product sold new for about $250 to $3500.
About 2 million units are involved in this Hy Cite Corporation cookware recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Cookware, Pots & Pans category in 2013.
Since 2005, there have been approximately 10 similar recalls,
involving about 3 million product units.
Company Contact Information:
Phone: (800) 609-9577
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What is the problem?
The cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall:1.5 qt. saucepan
2 qt. saucepan
3 qt. Dutch oven
4 qt. Dutch oven
6 qt. Dutch oven
8 qt. Dutch oven
10" paella pan
14" paella pan
Recalled pots and pans have a seal including "Thermal Wall" and "9-Ply" imprinted on the bottom of the pot or pan.
Information on where these items sold new+: Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the cookware immediately and contact Hy Cite for instructions for sending the cookware to the firm for repair. Damaged pots and pans will be replaced.
Hy Cite Enterprises at (800)609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.
Incidents & Injuries Reported as of Recall Date
The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.