Recall: Ruggable Shag Area Rugs
On 2019-04-25, the Consumer Product Safety Commission (CPSC) published a recall regarding Ruggable Shag Area Rugs due to a potential Fire hazard. This product sold new beginning in July 2018 for about $200.
About 6,000 units are involved in this area rug recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Carpets & Rugs category in 2019.
Since 2005, there have been approximately 10 similar recalls,
involving about 2 million product units.
Company Contact Information:
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What is the problem?
The rug's shag cover fails to meet the federal flammability standard for carpets and rugs, posing a fire hazard.
How can I tell if I own this product?
This recall involves three models of Ruggable-brand area rugs: the shag vintage creme, the shag ivory and the luxury shag white. The two-piece rugs measure about 5 feet by 7 feet. The top shag rug cover is made of furry yarn and the bottom piece is an anti-slip floor pad. The shag rug cover was also sold separately. Ruggable, 100% Acrylic face fiber content and "Made in China" are printed on a label on the underside of the product.
These items were sold new+ at Online through Ruggable.com, Amazon.com, Americanartdecor.com, Overstock.com and Wayfair.com from July 2018 through January 2019 for about $200.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled rugs and contact Ruggable for instructions on how to receive a full refund of the purchase price or a free replacement rug cover, including shipping. Ruggable is contacting all known purchasers directly.
Ruggable toll-free at 877-721-9254 from 9 a.m. to 4 p.m. PT Monday through Friday, email at email@example.com or online at www.ruggable.com and click on Recalls at the bottom of the page under Help for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Area Rug?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.