Recall: Runtal Sundance Towel Radiator
On 2004-10-05, the Consumer Product Safety Commission (CPSC) published a recall regarding Runtal Sundance Towel Radiator due to a potential burn hazard. This product sold new beginning in November 2003 for about $300.00.
About 200 units are involved in this Runtal North America towel radiator recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Other Bed & Bath category in 2004.
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What is the problem?
The towel rack may overheat and rupture when overloaded with towels, releasing heated fluid which could result in a burn injury.
How can I tell if I own this product?
The Sundance Towel Radiator is a wall-mounted towel warmer and decorative heater. The product warms towels and provides radiant heat through a thermal element inside the fluid-filled tubular rack.
These items were sold new+ at Runtal North America, Inc. at the Web site www.runtalsundance.com between November 2003 and July 2004, and through the Web sites of Bed, Bath and Beyond and eQwip on a limited basis between November 2003 and January 2004 for about $300.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system at no cost to the consumer. Sundance is contacting every customer who purchased this product by letter and by phone to arrange for pick-up and replacement.
Contact Runtal North America, Inc. at 800-526-2621 between 8:30 a.m. and 5 p.m. ET Monday through Friday. For more information, go to www.runtalsundance.com
Incidents & Injuries Reported as of Recall Date
Runtal has received one report of a Sundance Towel Radiator rupturing, but no injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.