facebook page
Follow Me on Pinterest
twitter page
google plus page
rss feed

Recalled Product

Item detail and remedy information

Search Recalls or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Home > Recalled Products > Home & Garden > Bed & Bath > Other Bed & Bath > Runtal Sundance Towel Radiator

Recall: Runtal Sundance Towel Radiator


On 2004-10-05, the Consumer Product Safety Commission (CPSC) published a recall regarding Runtal Sundance Towel Radiator due to a potential burn hazard. This product sold new beginning in November 2003 for about $300.00.

About 200 units are involved in this Runtal North America towel radiator recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Other Bed & Bath category in 2004.

Check My Towel Radiator  |  

Runtal Sundance Towel Radiator
Image of Recalled Towel Radiator 920060
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The towel rack may overheat and rupture when overloaded with towels, releasing heated fluid which could result in a burn injury.

How can I tell if I own this product?

The Sundance Towel Radiator is a wall-mounted towel warmer and decorative heater. The product warms towels and provides radiant heat through a thermal element inside the fluid-filled tubular rack.

These items were sold new+ at Runtal North America, Inc. at the Web site between November 2003 and July 2004, and through the Web sites of Bed, Bath and Beyond and eQwip on a limited basis between November 2003 and January 2004 for about $300.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system at no cost to the consumer. Sundance is contacting every customer who purchased this product by letter and by phone to arrange for pick-up and replacement.

Contact Runtal North America, Inc. at 800-526-2621 between 8:30 a.m. and 5 p.m. ET Monday through Friday. For more information, go to


Incidents & Injuries Reported as of Recall Date

Runtal has received one report of a Sundance Towel Radiator rupturing, but no injuries have been reported.

Back to Top

+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Towel Radiator?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

Latest Safety Recalls

Select image for details, including additional styles.




Do you have comments or questions about this recall? Share them here.

Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

comments powered by Disqus
Back to Top

Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

Search Recalled Products or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Latest Product Recalls
Register Products
Check for Recalls
Find Resources
Brands & Retailers
Connect to Customers

Consignment Sales
Check Inventory
Install Recall Finder
Take Safety Pledge

Home Inspectors
Check Appliances
APIs & Feeds
Recall Search for Web
Recall Search for Mobile
Facebook Apps

Product Recall Statistics