What is the problem?
The stove's door can dislodge and fall from its hinges, posing a risk of injury to consumers.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
The recalled SCAN Andersen 10 wood burning stoves have serial numbers from 7951 through 8267. The serial number is printed on a label applied to the rear panel of the stove. These units are freestanding, black, cast iron stoves with a single front load door with glass pane. Dimensions are 35"H x 26 2/8" W x 16" D.
These items were sold new+ at Company dealers and distributors throughout the U.S. and Canada from March, 2009 to February, 2010.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact their dealer for a hinge replacement kit and to arrange for a free professional installation.
For more information contact Jotul North America at (800) 797-5912, ext. 108 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's recall web page at www.jotul.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www,jotul.com
Company Phone: (800) 797-5912
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.