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Recalled Product

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Recall: Sandals


On 2015-08-20, the Consumer Product Safety Commission (CPSC) published a recall regarding Sandals due to a potential fall hazard. This product sold new beginning in February 2015 for about $60 to $80.

About 50,000 units are involved in this Madewell sandals recall. Learn more and find out what to do if you own this product below.

This is the 2nd recall of products in the Shoes, Sandals & Boots category in 2015. Since 2005, there have been approximately 10 similar recalls, involving about 800,000 product units.

Check My Sandals  |   See Other Recalled Shoes, Sandals & Boots

Image of Recalled Sightseer Knotted Slide Sandal 231769
Image of Recalled Sightseer T-Strap Thong Sandal in Black Leather 213614
Image of Recalled Sightseer T-Strap Thong Sandal in Metallic Colorblock 175079
Image of Recalled Sightseer Buckle Gladiator Sandal 499991
Image of Recalled Sightseer Slide Sandal 776536
Image of Recalled Sightseer Crisscross Sandal 469646
Image of Recalled Sightseer T-Strap Toe-Loop Sandal 567939
Image of Recalled Sightseer Ankle-Wrap Sandal in Shiny Silver 346853
Image of Recalled Sightseer Lace-Up Sandal 892792
Image of Recalled Sightseer Ankle-Wrap Sandal in Metallic Sand 869523
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: (866) 544-1937

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The metal shank can dislodge and break through bottom of the outsole, posing a fall hazard.

How can I tell if I own this product?

This recall involves all Madewell Sightseer sandals from the spring 2015 collection. Sandals with the following 10 style numbers and names in all sizes are being recalled:

  • C0275 Sightseer Knotted Slide Sandal
  • C0276 Sightseer T-Strap Thong Sandal in Black Leather
  • C0277 Sightseer T-Strap Thong Sandal in Metallic Colorblock
  • C0278 Sightseer Buckle Gladiator Sandal
  • C0279 Sightseer Slide Sandal
  • C1105 Sightseer Crisscross Sandal
  • C5893 Sightseer T-Strap Toe-Loop Sandal
  • C5895 Sightseer Ankle-Wrap Sandal in Shiny Silver
  • C5897 Sightseer Lace-Up Sandal
  • C6090 Sightseer Ankle-Wrap Sandal in Metallic Sand
The style number is located on a sticker on the outsole.

This product was also recalled in Canada. Health Canada's press release is available at

These items were sold new+ at Madewell stores, online at, online at from February 2015 to July 2015 for between $60 and $80.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled shoes and contact Madewell to return them for a full refund.

Madewell Inc. toll free at (866) 544-1937 anytime, email or online at and click on Important Notice for more information.


Incidents & Injuries Reported as of Recall Date

The firm has received eight reports of metal shanks dislodging and breaking through the bottom of the outsole. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Sandals?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

Latest Safety Recalls

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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