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Recalled Product

Item detail and remedy information

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Recall: Self-balancing Scooters/Hoverboards

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On 2017-11-14, the Consumer Product Safety Commission (CPSC) published a recall regarding Self-balancing Scooters/Hoverboards due to a potential hazard. This product sold new beginning in April 2016 for about $170 to $200.

About 9,000 units are involved in this Digital Products International scooter recall. Learn more and find out what to do if you own this product below.

This was the 6th recall of products in the Human Transporters category in 2017.

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Self-balancing Scooters/Hoverboards
Image of Recalled iLive hoverboard in black 174861
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

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What is the problem?

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding.

How can I tell if I own this product?

This recall involves iLive self-balancing scooters, commonly referred to as hoverboards, with model numbers GSB56BC, GSB56RC, GSB65BUC, GSB56WC and GSB56GDC. The model number is printed on the bottom of the unit. The hoverboards have two wheels, one at either end of a platform, and are powered by lithium-ion battery packs. "iLive" is printed in the center of the hoverboard's top surface as well as underneath the top deck, facing the ground. The hoverboards were sold in black, red, white, blue and gold. Some units were sold with a black carrying case.

These items were sold new+ at Ace Hardware and hh gregg stores nationwide, Heartland America catalogs and online at AceHardware.com and hhgregg.com from April 2016 through March 2017 for between $170 and $200.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit.

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Incidents & Injuries Reported as of Recall Date

The firm has received one report of the battery pack overheating and smoking. No injuries or property damage have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Scooter?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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