Recall: Self-balancing Scooters/Hoverboards
On 2017-11-14, the Consumer Product Safety Commission (CPSC) published a recall regarding Self-balancing Scooters/Hoverboards due to a potential hazard. This product sold new beginning in August 2015 for about $200.
About 1,000 units are involved in this Dollar Mania scooter recall. Learn more and find out what to do if you own this product below.
This was the 5th recall of products in the Human Transporters category in 2017.
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What is the problem?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
How can I tell if I own this product?
This recall involves Sonic Smart Wheels self-balancing scooters, commonly referred to as hoverboards, with model number S-01 or SBW666SL printed on the bottom of the unit. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion batteries. The hoverboards were sold in black, blue, green, red, white and yellow and have an "S" printed in the center of the wheel caps.
These items were sold new+ at Dollar Mania stores in Bossier City and Shreveport, Louisana from August 2015 through December 2016 for about $200.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Dollar Mania for instructions on returning the hoverboard to receive a free UL2272-certified replacement unit.
Dollar Mania toll-free at 844-333-4457 from 8 a.m. to 6 p.m. CT Monday through Friday or online on the Dollar Mania Facebook page for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received one report of a self-balancing scooter/hoverboard catching fire in Louisiana in 2017 resulting in approximately $40,000 of property damage to a consumer's home. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Scooter?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.