feedback
facebook page
Follow Me on Pinterest
twitter page
google plus page
rss feed

Recalled Product

Item detail and remedy information

Search Recalls or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)

Recall: Self-balancing scooters/hoverboards

email
email

On 2017-07-24, the Consumer Product Safety Commission (CPSC) published a recall regarding Self-balancing scooters/hoverboards due to a potential hazard. This product sold new beginning in December 2015 for about $300 to $400.

About 3,000 units are involved in this iRover scooter recall. Learn more and find out what to do if you own this product below.

This was the 2nd recall of products in the Human Transporters category in 2017.

Check My Scooter  |   See Other Recalled Human Transporters

Self-balancing scooters/hoverboards
Image of Recalled Self-balancing scooters/hoverboards 611948
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: iroverus.com
Phone: 888-348-6434

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.

How can I tell if I own this product?

This recall involves iRover self-balancing scooters, commonly referred to as hoverboards, model numbers 87645 and 87644. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The boards have "iRover" printed on the front outer casing and come in black and white. The model number is listed on the bottom of the unit.

These items were sold new+ at Fallas Stores of Los Angeles, California, and T.J. Maxx and Marshalls stores nationwide from December 2015 through December 2016 for between $300 and $400.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using these recalled scooters/hoverboards and contact iRover for instructions on returning their hoverboard for a free UL2272-certified replacement unit.

iRover toll-free at 888-348-6434 from 9:30 a.m. to 5 p.m. ET Monday through Friday or online at www.iroverus.com and click on Recall Notice for more information.

Advertisement

Incidents & Injuries Reported as of Recall Date

There have been two reports of the battery packs in the recalled self-balancing scooters/hoverboards smoking and overheating. No injuries or property damage have been reported.

Back to Top


+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

Advertisement

Own a Different Scooter?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

Latest Safety Recalls

Select image for details, including additional styles.

 

Advertisement

Comments

Do you have comments or questions about this recall? Share them here.

Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

comments powered by Disqus
Back to Top

Similar Products Recalled Recently:

See All Similar Recalls
2017-11-14
Simplified Wireless Self-balancing Scooters/hoverboards
2017-11-14
Four Star Imports Self-balancing Scooters/Hoverboards
2017-11-14
Self-balancing Scooters/Hoverboards
2017-11-14
Drone Nerds Self-balancing Scooters/hoverboards
2017-11-14
Self-balancing Scooters/Hoverboards


Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

Search Recalled Products or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Latest Product Recalls
Consumers
Register Products
Check for Recalls
Find Resources
Brands & Retailers
Connect to Customers

Consignment Sales
Check Inventory
Install Recall Finder
Take Safety Pledge

Home Inspectors
Check Appliances
Developers
APIs & Feeds
Recall Search for Web
Recall Search for Mobile
Facebook Apps

Researchers
Product Recall Statistics
About
Company
Contact
Press
Blog

Social
Facebook
Twitter