Recall: Self-balancing scooters/hoverboards
On 2017-07-24, the Consumer Product Safety Commission (CPSC) published a recall regarding Self-balancing scooters/hoverboards due to a potential hazard. This product sold new beginning in December 2015 for about $300 to $400.
About 3,000 units are involved in this iRover scooter recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Human Transporters category in 2017.
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What is the problem?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.
How can I tell if I own this product?
This recall involves iRover self-balancing scooters, commonly referred to as hoverboards, model numbers 87645 and 87644. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The boards have "iRover" printed on the front outer casing and come in black and white. The model number is listed on the bottom of the unit.
These items were sold new+ at Fallas Stores of Los Angeles, California, and T.J. Maxx and Marshalls stores nationwide from December 2015 through December 2016 for between $300 and $400.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using these recalled scooters/hoverboards and contact iRover for instructions on returning their hoverboard for a free UL2272-certified replacement unit.
iRover toll-free at 888-348-6434 from 9:30 a.m. to 5 p.m. ET Monday through Friday or online at www.iroverus.com and click on Recall Notice for more information.
Incidents & Injuries Reported as of Recall Date
There have been two reports of the battery packs in the recalled self-balancing scooters/hoverboards smoking and overheating. No injuries or property damage have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Scooter?
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.