Recall: Shelly's Diner Collectible Ceramic from Snow Village
On 2012-12-13, the Consumer Product Safety Commission (CPSC) published a recall regarding Shelly's Diner Collectible Ceramic from Snow Village due to a potential fire hazard. This product sold new beginning in July 2012 for about $120.
About 2,000 units are involved in this Department 56 village house recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Holiday Lights & Decor, n.e.c. category in 2012.
Since 2005, there have been approximately 30 similar recalls,
involving about 4 million product units.
Company Contact Information:
Phone: (800) 436-3726
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What is the problem?
The diner's power adapter can overheat and melt the adapter's plastic housing, posing a fire hazard.
How can I tell if I own this product?
The recalled product is part of the Department 56 Original Snow Village collection of lighted buildings and comes with a traditional power cord that lights the interior and a separate power adapter that lights the exterior. The collectible is a ceramic building shaped like a diner and is approximately 10.25 inches long by 6.25 inches high and 4.5 inches deep. This recall includes diners with date codes 03 12 JP01 or 05 12 JP01 stamped on the bottom of the diner.
These items were sold new+ at Holiday stores and gift shops nationwide and online at amazon.com from July 2012 through September 2012 for about $120.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the diner's power adapter and contact Enesco for a free replacement adapter or a full refund.
Enesco, LLC at (800)436-3726 from 7:30 a.m. to 6 p.m. Monday through Friday CT or online at www.department56.com/recall for more information.
Incidents & Injuries Reported as of Recall Date
Enesco has received two reports of power adapters partially melting due to overheating. No injuries or property damage were reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Village House?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.